The Charm Resort Phuket - Sha Certified, Phuket

My stay at this hotel was mostly enjoyable with a stunning rooftop pool that provided a fantastic sunset view. The rooms were decent, although we didn't have a sea view as we had hoped. Service was satisfactory, but the food options could use more variety, especially during breakfast, making it a bit of a mixed experience overall.

Our family had a fantastic stay at The Charm! The spacious two-bedroom suite was perfect for us, and we loved the beautiful rooftop pool with stunning sea views. The breakfast was delicious with plenty of options, but we felt that the excursion desk could provide better pricing. Overall, great value for a memorable holiday experience.

My stay at this resort was a mixed bag. While the location was excellent, with easy access to the beach, and the rooms were clean and well-maintained, the service left much to be desired. I had several frustrating experiences with van bookings and dining that were disappointing. Overall, it didn’t quite feel like a four-star experience, which was a letdown considering the price we paid.

I had a mixed experience at this hotel. On one hand, the customer service was exceptional, and the clean rooms offered fantastic views and direct pool access. On the other hand, some charges for services felt unreasonable, and my encounter with a certain hotel staff member was quite unsettling. Overall, it's a nice resort but has room for improvement.

While the hotel is conveniently located across from the beach and has some spacious rooms, it unfortunately shows signs of neglect and poor maintenance. The service from the staff was warm and welcoming, but the overall experience feels far from a luxury resort. There are several aspects that need significant improvement, such as the cleanliness and dining options, which detract from the overall value.